AWS Thin Client Troubleshooting - Peripherals Not Recognized

If your WorkSpaces Thin Client device is not recognizing the peripherals that you are using, first, verify that they are compatible with WorkSpaces Thin Client.

If your peripheral device is compatible with WorkSpaces Thin Client and is still not recognized by the device, do the following:

Turn off the WorkSpaces Thin Client device.
Disconnect the peripheral device.
Reconnect the peripheral device.
Check that the USB hub is connected to a power supply with the included hub power adapter.
Check that the USB hub is plugged into the WorkSpaces Thin Client device.
Turn on your WorkSpaces Thin Client device.
Select the Settings gear icon on the toolbar, navigate to Peripheral devices, and verify the peripheral names.